Makon.ai – Privacy Policy

1. Information We Collect

A. Information you provide

• Name
• Email
• Phone (optional)
• Study preferences and goals
• Answers to questions or drills
• Chat inputs to AI Tutor
• Uploaded files, notes, or recordings
• Payment information (processed securely by third-party processors)

B. Automatically collected

• Device information
• IP address
• Usage analytics
• App interactions
• Exam performance metrics
• Time spent, accuracy, and progress data

C. From third parties

• Apple/Google login information
• Payment platforms
• B2B partners (teachers/schools) where applicable

2. How We Use Your Information

We use data to:

• Provide and improve the Services
• Personalize your study plan
• Track analytics, XP, scores, and streaks
• Train and improve AI models
• Communicate updates, promotions, and support
• Ensure platform security
• Comply with legal obligations

We do not sell your personal information.

3. AI Data Usage

Your interactions with AI features may be used to:

• Improve model performance
• Personalize explanations
• Detect abuse or harmful inputs

We do not use your data to train third-party AI models.

4. Cookies & Tracking

We use cookies and analytics tools (such as Google Analytics) to:

• Maintain user sessions
• Analyze performance
• Improve user experience
• Provide personalized recommendations

You may disable cookies through your browser settings.

5. Sharing of Information

We may share data with:

• Payment processors
• Authentication providers
• Cloud hosting providers
• Analytics tools
• B2B partners (teachers/schools) — only for relevant students
• Legal authorities if required by law

We never share your data for advertising purposes.

6. Data Retention & Deletion

We keep your data for as long as your account is active.

You may request:

• Account deletion
• Data export
• Removal of specific content

Email privacy@makon.ai for requests.

7. Children's Privacy

Users under 13 may only use Makon.ai with verified parental or school consent.

We do not knowingly collect data from children without proper authorization.

8. Security

We use industry-standard encryption, secure servers, and strict access controls.

However, no system is completely secure. Users are responsible for protecting their login information.

9. International Users

Your information may be stored and processed in the United States.

By using the Services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

We will notify you of major changes through email or app notification.

11. Contact

If you have any questions about these Terms or our Privacy Policy, please contact us at:

support@makon.ai

Makon App, Inc.

Delaware, United States